Q: What is the process for detecting, reporting, and responding to security incidents?
A: To detect, report, and respond to security incidents in the monday.com and ADO integration app, ensure robust logging, monitoring, and vulnerability scanning. Report incidents internally and externally as needed, containing and eradicating threats promptly. After recovery, document the incident, conduct a post-incident review, and implement improvements to prevent recurrence.
Q: How quickly does the vendor release patches for newly discovered vulnerabilities?
A: We will release the patches as soon as possible based on the criticality of the vulnerabilities.
Q: Is there 24/7 support available for security-related issues?
A: Our support team will be available 24 hours and five days of the week except Saturday and Sunday.